Customer Service Assistant (App297)

(App297)

located near, Brighouse, HD6 2RG

  • Closing Date 30th June 2021
  • Sector Customer Service
  • Duration 15 months
  • Wage £4.30 per hour.

Description

To be able to demonstrate the skills below and processes by working independently or within a team, to undertake tasks as instructed and increasing overall production to our business.

Training to be provided

The successful candidate will work towards a level 2 qualification in customer service.

Employer Description

We are a small, online based, family run printing company specialising in creating personalised products.

Roles & Responsibilities

  • Participating in a Customer Service apprenticeship and applying these skills within the role
  • Replying to customer enquiries via email
  • Checking stock levels & ordering Stock as needed
  • Producing & packing orders
  • General cleaning of offices (all of the team contribute to this)
  • Duties to also include once learnt – Managing the website, designing content, increasing social media presence, email marketing, reporting by analysing data

Skills Required

Problem solving and troubleshooting abilities
A growth mindset and passion for learning
Physically fit with good hand/eye coordination
Good time management is a must
Ability to use designing software would be beneficial
Good level of IT skill required as you will be overseeing social media accounts

PERSONAL QUALITIES

  • Reliable & punctual
  • Confident & outgoing
  • Creative flare
  • Willingness to learn

 

Working Days

9am – 5pm Monday to Friday

Qualifications Required

A-C grades in Maths and English required.

Future Prospects

Possibility to progress on to further learning for the right candidate.

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