Customer Service Apprentice(App314)

App314

Lowfields business park, Halifax, HX5 9DX

  • Closing Date 30th June 2021
  • Sector Customer Service
  • Duration 12 months
  • Wage £4.30 per hour

Description

The successful applicant will learn all aspects of our busy helpdesk and administration functions, with key duties.

Employer Description

Evolution Technical Services (Evotech) is a new and exciting building services provider with big ambitions, fresh thinking and great people. Created through the acquisition of a long established service provider, we are now developing our services to meet the future challenges of building owners and occupiers.

Roles & Responsibilities

  • Answer incoming telephone calls from our customers, suppliers and engineers;
  • Respond to customer queries logging calls onto the helpdesk system and managing through each query to completion;
  • Provide customers, suppliers and engineers with feedback throughout the job cycle;
  • Coordinate engineers work activities and monitor progress to ensure it is completed on time;
  • Assist in the production of job sheets, purchase orders and operational reports;
  • Assist in the processing of our purchase and sales ledgers;
  • Undertake general office administration including dealing with incoming post and emails, coordination of courier deliveries / collections, photocopying and the updating work record files

Skills Required

  • Good communication
  • Time keeping skills
  • Flexible
  • Positive attitude to work

Working Hours

40 hours a week.

Working Days

Monday - Friday

Qualifications Required

A-C in GCSE maths and English

Future Prospects

Will be discussed upon completion of the apprenticeship.

Apply
Drop files here browse files ...
Please upload your CV to apply for this Apprenticeship
Are you sure you want to delete this file?
/